Packing Guidelines

Packing best practices

We do everything we can to ensure your packages are always delivered on time and in great condition. We know proper packaging can help ensure that your shipments arrive safely. 

Packing guidelines

We offer general packaging guidelines from packing methods, the material used in packaging,  to guidelines for unacceptable shipments. Please make sure to follow the instructions provided for each category in order to guarantee the safety of your shipment. In the event of any damage to the shipments, we will review their compliance with the conditions of packaging and packing before taking any further action.

Shipping bags is the standard packing material that should be used to pack your products. All shipments must be handed over to our pickup driver packed with our flyers.

Sealed Air bubbles wrap is specially designed bubbles that don’t pop on impact, uses best-in-class barrier bubble air retention with 30% more protection than other bubble wraps.

Things to do

  • Choose good quality and sturdy box, and ensure it is in good condition. The box should be a bit larger than the contents of the shipment with just enough space to protect the items but not too much to keep them from moving freely inside the box.
  • Wrap all items separately, with bubble wrap or any similar material, and make sure they’re away from the sides of the box to reduce the possibility of damage.
  • Close the box properly and secure it with the wide and thick tape used for shipping. Place the tape as an H shape on the top and bottom faces of the box as illustrated. This will help prevent the box from opening accidentally. If the box is heavy, consider strapping it in addition to taping.
  • Liquid and powder shipments require special packing materials ,extra cushioning and protection.
  • High value goods require extra cushioning and protection.
  • Light boxes, such as gifts or shoeboxes, must be packed in a corrugated outer box.

Things to avoid

  • Avoid empty spaces. Too much padding reduces stacking strength. Do not use boxes that are too big.
  • Do not use old or damaged boxes and make sure to remove all old labels and marked stickers from used boxes.
  • Do not use string or paper on the outer box because it can get ripped in the automated conveyor systems resulting in possible loss of address labels and/or contents.
  • Do not overfill the box, items should not touch the outer wall of the box
  • Do not send prohibited and dangerous goods. Please check the list of prohibited products.
  • Avoid handing over two shippments with duplicate AWB/Tracking number to our pickup driver, as it might be getting lost. Every shipment has to be with its own unique AWB/Tracking number.